Last Updated: October, 2024
Welcome to Whistle Solutions LLP. By accessing or using our website, you agree to the following Terms and Conditions. Please read these carefully before placing an order.
- Acceptance of Terms By accessing and using this website, you agree to be bound by these Terms and Conditions, along with any additional guidelines, restrictions, or rules posted on our site. If you disagree with any part of these terms, please do not use our website.
- Products and Services We offer a curated selection of corporate gifts, custom branding options, and shipping services. All product descriptions, pricing, and availability are subject to change with prior notice. We strive for accuracy in our product descriptions but do not guarantee that all information is accurate, complete, or up-to-date.
- Ordering and Payment
- Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline an order for any reason.
- Pricing: Prices will be mutually discussed and agreed upon at the time of executing the purchase order and will generally exclude applicable taxes and shipping costs.
- Payment Methods: All payments must be completed in accordance with mutual understanding at the time of fulfillment of your order.
- Custom Branding and Personalization
- Design Approval: For custom orders, you must approve all design proofs before production.
- Ownership of Designs: All designs and logos provided by you remain your property. We retain the right to use designs for promotional purposes unless explicitly denied.
- Shipping Policy Whistle Solutions LLP understands the value of timely shipping, especially for gifts. We process orders quickly and use only the best courier companies. Customers are expected to approve designs promptly. Tracking IDs are shared so customers can follow up with the courier. Any delays by the courier are beyond our responsibility, but we will assist where possible. Shipping timelines depend on the product and will be communicated to customers via email.
- Refunds Policy Since our products are personalized, we accept replacements and refunds only under specific conditions. If there is a manufacturing defect or an error from our side, we will offer a refund or replacement. A package opening video is required to process refund claims. Refunds will be processed promptly within the standard processing time of 7-10 Days.
- Cancellations Orders can be canceled within 24 hours after placement. Custom orders may not be eligible for cancellation once production begins. In some cases, a cancellation fee may apply.
- Limitation of Liability We will not be liable for any direct, indirect, incidental, or consequential damages that may result from the use or inability to use our products or services.
- Intellectual Property All content on this website, including images, graphics, and text, is our property or the property of our partners and is protected by copyright laws. Unauthorized use is prohibited.
- Privacy Policy Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
- Modification of Terms We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.
- Governing Law These Terms and Conditions are governed by the laws of Ghaziabad, UP.
- Contact Information For questions regarding these Terms and Conditions, please contact us at +91 9717011060.
